A phrase used to indicate that we refuse to defend a claim we’ve made - in other words I refuse to offer reasons that what we’ve said is true.
If I live in India, I would want the call center to be based in India, if I lived in England, I would likewise like the call center to be in England AND WHEN I LIVE IN THE USA - I WANT THE FUCKING CALL CENTER TO BE IN THE USA!!!
These bastards (in this case CitiBank) insist on saving money by hiring cheap labour abroad. It’s not like they don’t already make enough money that they need to circumvent even the minimum wage!
I don’t like jobs going abroad, but just as annoying is the cat and mouse guessing game as to what the fuck they are actually saying - it is so hard to understand their fucking accent and this is from a guy that grew up in London where he was exposed to Asian accents most of his life!!!
I’ve got to tell you I’m getting more and more in favour of government regulation of these companies - the free market doesn’t work on it’s own well enough, it needs that little bit extra to twist it’s arm. If the people in call centers abroad are getting less than minimum wage + what is a typical health/benefits package, then the companies should be repeated penalized the difference. Only then when the costs would be virtually the same would the ire of the customer have enough weight that they would bring these call centers back the countries where the product originates!!!
If the 99%er were protesting this instead of the left-wing pinko marxist crap I would’ve been tempted to go down and join them myself!!!
Oh and American Express: I understood every word and didn’t have to repeat anything. So whether their call center is based in the USA or they just hire the locals in India/Mexico/etc. that have a better American accent I don’t know - either way American Express > CitiBank!